Privacy Policy

Effective Date: December 15, 2025

Alana’s Wings of Hope (“we,” “our,” or “us”) is an Illinois nonprofit organization committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization.

By using our website, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Mailing address
Phone number
Donation or payment information (processed through third-party providers)

Non-Personal Information

We may automatically collect certain non-identifying information, such as:

IP address
Browser type
Pages visited
Date and time of access

This information is used for internal purposes such as website analytics, security monitoring, and service improvement.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries or requests
Process donations and acknowledgments
Administer programs, scholarships, or events
Communicate updates related to our mission and activities
Maintain accurate internal records
Comply with applicable Illinois and federal laws

We do not sell, rent, trade, or otherwise transfer your personal information for commercial purposes.

Donor Privacy Assurance

Alana’s Wings of Hope respects the privacy of its donors and is committed to protecting donor information.

We do not sell, share, or trade donor names, contact information, or donation details with any third party for marketing or fundraising purposes.
Donor information is used solely for internal purposes such as processing donations, issuing receipts, maintaining financial records, and complying with legal reporting requirements.
Donors may choose to remain anonymous, where legally permissible.

This policy applies to all donations made online, by mail, or through any other method.

Donations and Third-Party Services

Donations made through our website are processed by reputable third-party payment processors. Alana’s Wings of Hope does not store full credit card or banking information.

Third-party service providers may have their own privacy policies governing the use of your information. We encourage you to review those policies when making a donation or using third-party tools linked to our website.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Information Sharing and Legal Compliance

We may disclose information only when necessary:

To comply with applicable Illinois state laws, federal laws, or lawful requests by public authorities
To protect the rights, property, or safety of Alana’s Wings of Hope, its donors, beneficiaries, or the public
To trusted service providers who assist us in operating our website or administering our programs, subject to confidentiality obligations

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information in accordance with generally accepted nonprofit and industry standards. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children in compliance with the Children’s Online Privacy Protection Act (COPPA).

Your Rights and Choices

In accordance with Illinois law and applicable federal regulations, you may:

Request access to your personal information
Request correction of inaccurate information
Opt out of receiving future communications from us

Requests may be submitted using the contact information below.

Changes to This Privacy Policy

Alana’s Wings of Hope reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.